Position: National Key Accounts ManagerLocation: Cape Town, Western CapeRole Summary:Overall management of the Gifting TeamTo ensure KPIs are achievedTo ensure that the customer service levels are met.Set the standard for product presentation level.Key Account Management.Meeting and exceeding the expectations of all retail customers and growing sales in existing and new stores.Ensuring expense budgets are in line.Minimum Qualification Criteria:Grade 12Degree/Diploma in Sales/Marketing or Design would be advantageous5 yrs minimum experience as a buyer in the relevant retail sector or Key Account Management in this category.Must have a flair for design and product development and a good understanding of retail planningRoles and Responsibilities:Setting annual sales and expense budgets.Pricing strategy and product listings.Product strategy & sourcing.Managing relationship with import agent.Overall management of gifting marketing & design team.Overall management of gifting sales team.Calculating order quantities to ensure correct stock covers.Liaising with production team locally to ensure stock levels are maintained and launch dates met.Analyse and action customer stock and sales reports.All communication with customer buying, planning and technology teams.Build and strengthen relationships with key service providers and all clients.Communicate occasion launches, store revamps, new stores, special projects to Regional ManagerManage equipment budget, new equipment design and implementation thereofSupplier selection process and management.Ensure gifting processes adhere to requirements for Sylko management system (ISO, FSC, vendor analysis and any other).Design process from briefing to final approval.Communication to finance team on suppliers details, payment, etc.Write-offs approvalSkills Knowledge:ISO 9001 (Basis understanding and knowledge)HACCP (Basic Knowledge)SHE (Basic Knowledge)Risk management (Basic Knowledge)Personal AttributesStrong Leadership qualitiesResponsibleDrivenCreativeAttention to detailAbility to solve problemsA positive attitudeTeam workerDedicatedHard workingAccountable