Product / Feature Team Information (if applicable)Virtual Device / Enabling PartnerESSENTIAL SKILLS REQUIREMENTS:Technical skills:· Deep ServiceNow expertise· Experience in ServiceNow-based custom app development· Experience in integrating complex business information and technical requirements· Knowhow in technical governance and streamlining existing solutions· Experience with ITIL Edition 4· Experience in IT Service Management (ITSM)· Experience with Agile Methodology· Ability to conceptualise complex information, but also delve into the details when required· Any additional responsibility assigned in the Agile Working Model (AWM) CharterADVANTAGEOUS SKILLS REQUIREMENTS:· German speakingSoft skills:· Excellent Communication skills· Ability to relate to a variety of stakeholders at different organisational levels· Strong interpersonal skills, including Intercultural understanding· Able to work under pressure and be resilient in stressful situations· Must be self-motivated and open to learn independently· Proactive and be able to provide new ideas for improvement of processes· Flexibility to take up different tasks in the team and be a team player· WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE?· Fluent English-speaking, including Business reading and writing· Information Technology Qualification· ServiceNow Certified Technical Architect (CTA)· Minimum of 5 years working experience in IT· Team-Player (working in an international environment and team)WHAT WILL BE YOUR ROLE AND RESPONSIBILITIES?· ServiceNow-based custom app development· Review and streamline existing code· Transfer custom code into the ServiceNow standard framework· Development and conception of new featuresWHAT DO WE OFFER YOU?· Cutting edge global IT system landscape and processes· Flexible working of 1960 hours in a 12-month period· High Work-Life balance· Remote / On-site work location flexibility· Highly motivating, energetic, and fast-paced working environment· Modern, state-of-the-art offices· Dynamic Global Team collaboration· Application of the Agile Working Model Methodology