ROLE PURPOSE To provide administrative, coordination and project support to Implementations Managers. MAIN OUTPUTS Coordination with Implementation Executive and monitor all phases of implementation projects. Administrative support to Implementation teams. Manage Implementation IShare document library and ensure all documentation complies with the required ISO standards Ensure all implementation governance documents are updated and reviewed by the Implementation Executive. Maintain all implementation objectives within the required timeframes Internal work stream project support and coordination (Arrange kick off meetings, update sessions, capture meeting minutes, follow up on outstanding actions and deliverables) Assist with Implementation reporting during the project and close out reporting after the implementation project is completed Coordinate the various implementation engagements internally and externally Assist with drafting and mapping of various processes required during the implementation of new contract Manage team leave register and ensure relevant approvals are obtained Communicate and issue reports to client as and when required Obtain and analyse client and current incumbent data for project planning where contracts have a demobilisation element to be managed. Ability to do power points slides for presentations or reporting purposes. QUALIFICATIONS AND SKILLS The Applicant must meet the following requirements: Certificate in Administration and Customer Service or Project Management Certificate Matric (Senior Certificate) 1-3 years relevant experience conducting administrative duties Customer Service training and administration MS Word, MS Excel, MS Projects&MS Outlook FUNDAMENTAL COMPETENCIES Result Oriented Customer/Client Focused Teamwork Attentive To Detail Ability To Dealing with Ambiguity Relationship Building Stress Tolerant Interactive Reasoning Good Listening Skills Good Written Communication Planning&Scheduling Excellent Oral Communication #J-18808-Ljbffr