These jobs were popular with other job seekersThe Sales Administrator acts as the first point of contact with the customer, portraying a professionalism and confidence that delivers the ultimate in customer relationships and support the Account Managers.The Company: one of a few qualified and highly specialized distributors and of the top international Broadband, Wireless, Networking and VoIP brands and is continually expanding on product offerings with a strong reputation and proven track record in the ICT industry and trusted by leading ISPs and network operators across Southern Africa.Duties & ResponsibilitiesOrder processingEffectively and timeously deal with telephone and email request for quotations.Ensure all quotations are followed up as and when necessaryEnsure all orders received are entered onto the system timeously and accurately and within customer credit terns and limitsTactfully and timeously inform customers of overdue/Exceeded accounts as and when necessaryLiaise between warehouse/Logistics and customers to pr-actively and efficiently keep customers informed and updated on their orderUpdate Sales Order Follow Up sheet to ensure timeous and ongoing follow-up on all open Sales Orders until completedFacilitate and oversee the credit note processDetermine and communicate customer back orders for items included on incoming orders/shipmentsTimeously process and send out monthly recuring invoices for applicable services and/or customersRespond to email and telephonic enquiries within stipulated periodsHave a solid and foundational understanding and knowledge of the products in order confidently advise and assist customersEnsure that the Sales Orders is complete and up to date on AcumaticaEnsure that the Credit Note are load and completedEnsure that the Quotation are followed up and completed on AcumaticaContact and build relationships with new customersMaintain and agreed level of pr-active telephone contact with both existing and new customersEnsure that all customer complaints, issues and queries reach a successful and appropriate conclusionCustomer Satisfaction Survey score of a least 4.5Maximize sales by continually up selling and promoting promotions on all sales calls and emailsAchieve team and individual sales targets as set by Management Team within the agreed time scaleMeet and exceed the agreed specific performance objectivesDesired Experience & QualificationRequirements:Must be proficient with English and Afrikaans Completed MatricCompleted Qualification in Sales & MarketingOwn reliable transport with a valid drivers licenseExperience in sales and sales administration – 3 yearsExperience in IT /Networking/Internet Industry beneficialProfessional and confident in conduct and communicationTelephone and email etiquette and mannersClient-drivenAttention to detail/thoroughTime management and prioritisationPro-activeGood listenerAnalytical personEnthusiastic/willing to learn new thingsBe respectful and honestPossess cultural and political awareness and sensitivityBe flexibleDemonstrate sound work ethicsPeople SkillsWell OrganizedSelf-Starter (Does not need full time supervision)Package & RemunerationThe Position: We’re looking for a IT Sales Administrator to be based permanently in Centurion. The pay range on offer is R16 500.00 to R20 000.00 CtC Package Per Month. Interested?How to Apply:For your application to be considered, please email your profile to cv@placed.biz – only candidates with suitable IT Sales Admin experience will be contacted. Why Should You Apply?Super fast / always on internet connectivityCan take any network to the next level and save moneyGreat TeamGreat ManagementBe recognized for hard workWork references, criminal checks and qualification checks will be done on the successful candidate. We will reply on applications that get shortlisted only. Therefore, please deem your application as unsuccessful if you have not received feedback after 7 days. HR Services, Recruitment & Selection These jobs were popular with other job seekers#J-18808-Ljbffr