OUTsurance is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT.” Our success can be attributed, amongst other things, to the outstanding people that work for us.Job DescriptionInteract with clients over the phoneDo quotes for Outsurance Pet and Checkers Pet ProductsProvide our clients with sound advice on Pet InsuranceCross Sell Personal OUTsurance products to clientsQualificationsRequirements:Candidate must be fit and proper, as this is a FAIS roleFlexible to work shifts up to 6pm on weekdays and work weekends (specific hours will be discussed)Public holidays shifts are includedMust be multilingualPrepared to work on a Performance Based Remuneration SystemLove for animals would be preferableExperience:Previous experience dealing with clientsin a sales capacityExposure to sales and/or client care is essential for both system knowledge and in dealing with clientsAdditional InformationAttitudes and Skills:Sales orientedAttention to detail/quality orientatedDeadline and results orientatedEnthusiastic and passionate about the job and the companyEffective at planning and organisationWork management and teamworkProblem solvingIntegrityTolerance for stressInterpersonal and communication skillsNegotiationsInfluentialPractical learningPrinciples of client serviceSystems knowledge and/or potential to acquire such knowledge within a short space of timeKnowledge:Principles of salesThe workings of a call centreProduct/Systems knowledge and/or potential to acquire such knowledge in a short space of timeAt least 6 months call centre experience or exposure is advantageousAdditional Information:An ideal candidate will be able to align their personal work values to the OUTsurance values of Awesome Service, Recognition, Honesty, Profitability, People Development, Passion and RecognitionEnthusiastic in dealing with people in a stressful, deadline orientated environment is essentialThe successful candidates will be remunerated on a performance based salary systemIn accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.#J-18808-Ljbffr