Minimum Requirement Culinary Arts, Hotel Management or any other relevant diploma or qualification or higher. 10-15 Years of Multidisciplinary roles: Strong interpersonal and communication skills. Ability to problem solve and operate under pressure. 5 years experience in a managerial role. Café/Ops management experience (Benneficial). 10-15 years experience in multi-disciplinary roles:Food, Finance, Production, Quality, HR, Customer relations. Strong interdepartmental knowledge to bring depth to the table. Responsibilities: Identify training needs within the team, and be able to achieve training targets. Ensure a unified approach to the delivery of exceptional, safe&compliant food service. Monitor and action Key Performance Indicators relating to the department. Deliver mission statement by motivating, training/gap analysis, and policing. Takes full ownership of the department in the respective region. Manage the performance of those reporting to her/him. Interview all new employees and hire in conjunction with regional operations teams. Handle all regional-related complaints and report all outcomes. Assist with maintaining labor costs in the region. Kitchen scheduling working with operations, time sheets. Maximising use of Employees in store, new menu launch. Manage and plan your daily/weekly and monthly calendar. Human Resources - Assist Operations to ensure managers disciplines are in place. Procedures being followed. Communication - Plan and conduct kitchen meetings and reporting. Communicate and ensure understanding of company policies, and any changes thereof. Ensure successful menu launches twice a year. Maintain healthy training status in your region. Monthly interventions completed correctly in the expected time frame. Scorecard for specific period achieved as set out by department. Kitchen efficiency and ticket time. #J-18808-Ljbffr