ROLE PURPOSETo provide administrative quality management to technical staff in accordance to contractual deliverables.MAIN OUTPUTSChecking and verifying correctness of requests if they meet the standards as per contractual deliverables/standards.Accurate uploading of Proof of delivery on SAP.Conduct effective tracking of all PODs with the Regions.Accurately follow up with regions for all outstanding and or corrective proof of delivery.Ensuring on time, complete and correct PODs and system statuses enabling the correct billing submitted to Client. Daily & weekly compiling of reports on PODs standards for all regions.Reduction of payment rejections from Client due to inadequate PODs.Reconciliation of required litres, actual litres, & delivery costs on all Diesel tickets on SAP.Performing QA on tickets. Verification of PODs.Manage Quality Rejections sent to regions.Adhering to client quality guidelines.Manage the Actuals vs Quote Correction Report for each region.Liaising with regional Commercial Specialist regarding relogs to be done.Manage communication channels with Portfolio Managers, Call Centre and CCC’s.Loading of missing information on POD’s in iCresQUALIFICATIONS AND SKILLSThe Applicant must meet the following requirements:Matric (Senior Certificate)Certificate in Administration, Customer Service or technical qualification an advantageValid code 8 SA driver’s license1-3 years relevant experience conducting administrative duties /Technical BackgroundCustomer Service training and administrationMS Word, MS Excel & MS Outlook (Intermediate skill level), SAP KnowledgeIMS (Integrated Management System)#J-18808-Ljbffr