ROLE PURPOSE To provide administrative quality management to technical staff in accordance to contractual deliverables. MAIN OUTPUTS Checking and verifying correctness of requests if they meet the standards as per contractual deliverables/standards. Accurate uploading of Proof of delivery on SAP. Conduct effective tracking of all PODs with the Regions. Accurately follow up with regions for all outstanding and or corrective proof of delivery. Ensuring on time, complete and correct PODs and system statuses enabling the correct billing submitted to Client. Daily&weekly compiling of reports on PODs standards for all regions. Reduction of payment rejections from Client due to inadequate PODs. Reconciliation of required litres, actual litres,&delivery costs on all Diesel tickets on SAP. Performing QA on tickets. Verification of PODs. Manage Quality Rejections sent to regions. Adhering to client quality guidelines. Manage the Actuals vs Quote Correction Report for each region. Liaising with regional Commercial Specialist regarding relogs to be done. Manage communication channels with Portfolio Managers, Call Centre and CCC’s. Loading of missing information on POD’s in iCres QUALIFICATIONS AND SKILLS The Applicant must meet the following requirements: Matric (Senior Certificate) Certificate in Administration, Customer Service or technical qualification an advantage Valid code 8 SA driver’s license 1-3 years relevant experience conducting administrative duties /Technical Background Customer Service training and administration MS Word, MS Excel&MS Outlook (Intermediate skill level), SAP Knowledge IMS (Integrated Management System) #J-18808-Ljbffr