Responsibilities Management and administration of all IT infrastructure and systems. Ensures that all operations and new initiatives operate in accordance with the prescribed service and quality 'best-practice' standards related to installing, testing, optimising, diagnosing, repairing, upgrading and maintaining those systems. Management of servers and applications including Microsoft and Linux based systems. Management of LAN devices including switches and firewalls. Management of WAN links and WAN partners where the monitoring of link usage and WAN optimisation will be required. Management of Information Security system/processes i.e. anti-virus and other forms of end-point protection and policies. Management of VoIP telephone devices and PABX systems. Frequent update and ongoing management of IT governance and compliance i.e. operations processes and procedures (ITIL) along with the required documentation (process flows/network diagrams). Provide guidance and input into the design and transition of IT systems and software during the project lifecycle. Full ownership of the IT Incident management process. Qualifications MCP, MCSE or MCITP. A+ and N+. CCNA. ITIL. Matric Certificate. Experience 5 - 7 years IT administrative experience. Microsoft Azure and O365 experience required. Strong server knowledge i.e. Microsoft AD, DNS, SQL or DB, Mail. Strong networking knowledge i.e. Routing, QoS, VLANs, Firewalls. Strong information security knowledge i.e. endpoint protection, IPS. Strong understanding of IT operations and processes. #J-18808-Ljbffr