WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.Why join us?We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community. Job Description Operations team Productivity: Implementation of the productivity tracker across all teams Productivity increase resulting in FTE reduction Capacity utilization Team Quality transition Smooth transition of payroll for any new business/process in conjunction with the clients of WNS Well Managed – Operational Effectiveness Automating reports/development of templates and detailed analysis of requirements to the clients Streamlined in house metrics reporting without delays to clients Client STD and Ad hoc reports sent without delays Innovation of reports contributing to client delight Payroll activities followed as per calendar Well managed – operations excellence• SOP and processes to be documented, signed of and implemented BI annually Conduct daily agile meetings and a monthly team meeting Monthly payroll run – knowledge and complete understanding off all transactions, files, reports, system impact. Be able to trouble shoot, amend and align to ensure a balanced completed payroll per timelines, monthly. Client engagement• One on one to be held with all reports once a month – people management Client complaints/errors Monthly MBR and finance reporting Payroll IRP 5 – testing, submissions, reconciliations, queries, amendments, and knowledge and understanding of SARS BRS Monthly payroll run – full knowledge and understanding off the process SAP system testing, Annual increments – calculations, package structuring, uploads Payroll Products and services Have knowledge and be able to execute: IRP 5 – testing, submissions, reconciliations, queries, amendments, and knowledge and understanding of SARS BRS Master data validations • Monthly payroll run – full knowledge and understanding off the process SAP system testing, Annual increments – calculations, package structuring, uploads Bulk uploads and reconciliations - TOMS, EUD, Petrol 80/20, exits, shares, performance pay, incentives and off cycle payments Severance pay calculations and uploads• Retirement gifts, leave cash out Daily cash flow and off cycle payments Salary recalls and credit reconciliations UIF – reconciliation and declaration submissions Pension fund – handle queries, option calculations and tax benefit calculations Payslips – query handling and knowledge of all items reflecting on the payslip. Progressive totals and payroll results Provident fund – reconciliation Interfaces – External/Internal upload compile and reconciliation Salary calculations – manual and previous year calculations Emergency loans/ Staff debt – create, clear and documentation resolution Medical – payment submissions, monthly in-service audit report, yearly special dependent audit, annual option changes and contribution increments Qualifications Relevant Degree in HR/Payroll/Finance or equal qualification Matric/ Grade 12 Certificate SAP working experience of at least 3 years Financial working experience Team management IRP 5 preparation and submission knowledge Legislation and tax knowledge Payroll execution knowledge on SAP Preferred Microsoft (word, excel, power point, outlook working knowledge) Team play Job-Related Knowledge, SAP working knowledge. (Payroll, HR, Time Management) SAP payroll execution and IRP 5 reconciliation and submission knowledge Team management Knowledge of tax and labour legislation Strategy, planning, customer focus, decision making, driving vision and develop people Analytical skills, sound time management and punctuality Work under stress and deadline driven #J-18808-Ljbffr