JOB TITLE: Operations Lead Smart Metering and ProjectsMANAGER: Head of Metering and ProjectsLOCATION: Cape Town COMPANY OVERVIEW: We are a leading Engineering, Procurement, and Construction (EPC) company in the renewable energy sector, committed to sustainable development and delivering innovative solutions to combat climate change. Our projects span across Southern Africa and include roof top, carport and ground mount solar projects. We also provide operating and maintenance, asset management, metering and monitoring services the through our various divisions.As we continue to expand our operations and our expertise in battery energy storage solutions (BESS) and become a leading Independent Power Producer in the Corporate and Industry sphere, we are seeking a dynamic and experienced Head of Procurement to join our team and lead our procurement strategies, ensuring efficient sourcing, purchasing, and supply chain management to support our ambitious growth plans.ROLE OVERVIEW: The Operations Manager reports into the Head of Metering and Projects and is expected to be independent and able to direct their own work and priorities as well manage line managers within the team and client escalations. QUALIFICATIONS:· Degree in Engineering or relevant qualificationDUTIES AND RESPONSIBILITIES:Project Administration TeamEngage and manage the Smart Metering Project Administration team, with assistance from the Senior Projects Administration, to ensure that all Smart Metering Projects are completed on time and with-in budget.Ensure that the Project Administration team tracks the following reports daily and actions accordingly:Electrical Smart Metering Offline ReportsWater Smart Metering Offline ReportsBOO and Solar offline reports.Ensure that tracking reports by the Project Admin teams are completed and available for the HOD to compile in the monthly management report to Exco inclusive of the following:Solar Installation reportsNon-Solar Installation ReportsMaintenance Offline Report, both Solar and Non-Solar clients.Assist with any technical and client escalationsOversee SAP Processes:PO ProcessGRPO ProcessStock Management and Inventory ControlManage Approvals for hardware stock items and consumablesOversee MTN and Onomondo and other transmission contract management and facilitate invoice payment.Manage the approvals for Accommodation and LOAs allocations.Copper Administration Team:Manage the Smart Metering Copper Administration team, with assistance from the Project Administration Manager for the Copper team.Oversee Copper Loading of all Electrical and Water Smart meters for Solar, Utility and Non-Utility ClientsAssist with any technical and client escalationsHandle and manage escalations between various TFS divisions.Ensure that the Copper Projects Tracker is continuously updated by the team and have weekly check-in’s with the team to ensure team meets client expectationsApproval all Smart Metering Quotations raised by the Copper Admin Team, that fit within approval parameters.Manage the Smart Metering Pricing Templates for both Electricity and Water, ensuring all pricing is accurate and up to date and schedule monthly updates with HOD for pricing review.Manage any queries related to the monthly Annuity report and send to HOD for approval, prior to invoicing.AC Crew ManagementEnsure that the Smart Metering AC Teams Smart Metering Projects are completed on time and with-in budget.Ensure regular communication with AC Manager and handle any escalations from the team.Assist with any staff issues and Bargaining Council queries and escalate to HOD, as required.Ensure that Wage and Overtime policy is adhered to and sign-off all wage and LOA’s for payment. Send a consolidated report to HOD for review of all Overtimes and LOA’s submitted.Make sure that Health and Safety compliance is maintained with zero tolerance for transgressions.Approve Method Statements and send to HOD for signature.Handle all escalations from AC ManagerClient and Account ManagementHandle all client escalations pertaining to Smart MeteringAttend Client MeetingsBe accountable for ensuring contracted services (energy risk management & procurement, and energy management) are delivered to exceptional standards, exceeding client expectations wherever possible.Process ManagementProvide input to HOD on all SOP’s new and updated, if and when required.ReportingProgress and relevant status monthly reporting to HOD.