These jobs were popular with other job seekersAs the Operations Manager, you will make sure the organisation is running as well as it possibly can, with a smooth efficient service that meets the expectations and needs of customers and clients. By managing day-to-day activities, analysing statistics and reading and writing reports, operations managers play a vital role in this company. The Operations managers also have to do a lot of liaising with other team members, including interacting with managers of different areas of the organization, presenting findings to stakeholders and higher management as well as training and supervising new employees and tracking and measuring staff performance.Main duties of this role:Ensuring that all operations are conducted in a correct, cost-effective and timely manner in alignment with specifications and quality requirementsImproving operational management systems, processes and best practices that guarantee organizational well-beingPlanning and controlling change.Managing quality assurance programmes.Researching new technologies and alternative methods of efficiencyAudit report tools to be utilised to measure effectiveness of the relevant sites performanceSupervise and coach supervisor’s regularlyChalking out or improve operational systems, processes and best practices that guarantee organizational well-beingEnsure warehouse efficiencyContribute towards the achievement of clients & company’s strategic and operational objectivesMonitor employee KPI’sCater to clients’ or personnel’s concernsEnsuring that communication between departments is ongoing and utilised to maintain an environment of continuous improvement.Support the client in planning and making sure the business is adequately resourced.Training of staff and managers to ensure that everyone is performing adequately in their role.Providing a leadership support function to teams and motivating staff to achieve productivity goals.Other duties:Improve the operational systems, processes and policies in support of organizations missionSpecifically, supports better management reporting, information flow and management, business process and organizational planning.Manage and increase the effectiveness and efficiency of Support Services, through improvements to each function as well as coordination and communication between support and business functions.Play a significant role in long-term planning, including an initiative geared toward operational excellence.Identifying any skills gaps in the organisation and recommending a recruitment programme to support this.Acting as a liaison to senior management and directors to keep them up to date with shop floor matters.Setting and reviewing budgets and managing costs.Required knowledge, skills and abilities:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, as assigned. The knowledge, skills & abilities required include, but are not limited to:Proven work experience as operations managerAdequate knowledge of organisational effectiveness and operations managementBudget development and oversight experienceHR/IR (Unions/CCMA/Disciplinary Hearings)Ability to effectively communicate with all levels of the organisationLeadership and organisational skillsPlanning - staying ahead of the game and ensuring that plans for the future are clearly labelled out for everyone to follow.Problem Solving – adapting to the ever-changing environment and reacting quickly to meetAttention to DetailOrganisation Skills, Superior Computer and Typing Skills, Data EntryGood Verbal Communication with EmployeesCapable of Working with Minimal SupervisionFollows Instructions WellCompetent with SpreadsheetsMulti-Tasking AbilitiesAbility to Work on a DeadlineReliable and flexible individual.Working hours:As the operations manager, you are required to ensure the operations are running effectively and support customers' requirements that can entail a 7-day operation. Working hours are between 7:30 and 16:30, however, you might be asked to work outside of these hours based on clients requests.Application process:Please include current salary and notice period on your application. HR Services, Recruitment & Selection These jobs were popular with other job seekers#J-18808-Ljbffr