About the job Business Analyst-JumpJob Purpose:Work with the business to document changes to current business practices and assist in process re- engineering and change management planning efforts.Leads business engagements and works closely with all stakeholders across IT and business to ensure that the business needs are defined and that the most appropriate solution is selected and implemented across the businessWork with the business to ensure that specifications are appropriately detailed to allow a proper workflow design.Develop, Configure, and document the design of the Business Process workflowWorks in an Agile environment to determine and deliver Epics, Features, and user storiesDefines business cases as required.Defines and executes test cases and facilitates business acceptance testing.Requirements:Be able to implement Workflow processes using Workflow Design PrinciplesBe able to troubleshoot technical and performance issuesBe able to offer assistance and advice to other team members in the teamPerform peer reviews of workflow configuration completed by other Business Analyst in the teamEfficiency and EffectivenessUnderstand business processes and data and be able to translate requirements into workflow process automationRe-design and optimise existing business processes with workflow automationDesign reports to deliver process and workflow information to business users e.g. dashboards and reportsSupports investigation and remediation of production issuesInnovationFind innovative solutions to solve business problems that will save the business time and moneyAbility to troubleshoot technical problems, and research possible solutions using the internet and other available resourcesAnalysisDetermining system efficiency and functionality by liaising with internal departments and end-usersBreak complex problems down into manageable components to allow for proper workflow designCompile accurate specifications to address Business requirementsDesign and configure workflow processesUnderstand the steps required to deliver the functionality and create reliable estimates for the work to be doneTestingTake responsibility for testing own deliverables by understanding the permutations and combinations that are required to test the work thoroughlyConduct system integration testing by understanding the flow of data between system componentsSupports production deployments processes and performance testingCore CompetenciesCultivates Innovation by creating new and better ways for the organisation to be successful.Client Focus - Building strong customer relationships and delivering customer-centric solutions.Drives Results - Consistently achieving results, even under tough circumstances.Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.Resilience - Rebounding from setbacks and adversity when facing difficult situations.Qualifications:Relevant tertiary qualification in IT/ BA CertificationMinimum 5 - 8 years Employee Benefit related experienceKnowledge and SkillSolid understanding of Workflow Design PrinciplesEmployee Benefits Business backgroundExperience in SQL database design and query writingWorking knowledge of agile methodology, techniques, and frameworksKnowledge of toolsets such as Jira, and Confluence will be advantageous.Experience in a Dev Ops environmentAdvanced knowledge of data securityKnowledge of industry compliance regulations#J-18808-Ljbffr