ENVIRONMENT: UTILISE your sales charm and first-hand knowledge of African destinations as you provide exceptional customer services to clients as the next Safari Consultant sought by a dynamic Travel Tech company in Durbanville. Working alongside an energetic and enthusiastic group of people, you’ll help create everlasting memories for clients offering luxury, tailor-made safaris as they experience travel in the amazing continent of Africa. The ideal candidate will have a proven track record of achieving monthly targets and conversion rates, achieving high service levels, and acquiring and maintaining client and supplier relationships. You’ll also require a tertiary qualification in Travel and Tourism with 5+ years’ work experience in the Tourism industry specifically selling African safaris&experience in a sales environment dealing with direct consumers. You must have solid knowledge of various software systems - Tourplan, CRM, Google workspace with strong knowledge of African destinations, logistics and properties. DUTIES: Manage the entire client interaction from enquiry to post-travel. Share your first-hand knowledge of African destinations with potential clients. Prepare exceptional quotations and itineraries matching clients’ expectations and budget. Manage the entire booking process with a high level of attention to detail. Invoice and collect client payments. Ensure all travel documents are accurate and of the highest standard. Provide top-level customer support at all stages - before, during and after travel. Meet all monthly sales targets. Go the extra mile to ensure exceptional customer service and a wow factor to all clients. Manage all internal systems and procedures efficiently and effectively. REQUIREMENTS: Qualifications – Tertiary qualification in Travel and Tourism. Experience/Skills – 5+ Years’ experience in the Tourism industry specifically selling African safaris. 5+ Years’ experience in a sales environment dealing with direct consumers. Knowledge of various software systems - Tourplan, CRM, Google workspace. Strong knowledge of African destinations, logistics and properties. Driven sales and customer service skills. ATTRIBUTES: Excellent written and verbal communication skills. Superior interpersonal and organisation skills. Ability to meet deadlines, accept challenges and work under pressure. Capable of self-management and self-actualization. Highly flexible with ability to work in a fast-paced and dynamic environment. Diligent, high degree of perseverance and attention to detail. Strong problem-solving skills. #J-18808-Ljbffr