Job Description To protect the interests of the company through delivering comprehensive and accurate risk surveys and reports in order to provide underwriters with adequate information to underwrite acceptable business correctly, which will ultimately ensure profitability. Ensure operational effectiveness by maintaining survey standards, systems&procedures. Prepare comprehensive and accurate survey and Eml reports. Prepare loss prevention reports to eliminate or reduce insured peril exposures where appropriate. Maintain required productivity standards. Ensure adherence to organisational policies, practices and procedures. Identify and recommend areas/ways to improve processes. Maintain service, quality, and desired outputs within a specific functional process through ensuring compliance to tactical policies, procedures, and standards. Resolve escalated customer queries and complaints and provide feedback to customers on matters resolved. Develop work routines in line with operational plans/schedules to manage achievement of service delivery goals. Share knowledge on, and participate in the creation of new standards, control systems, and procedures to maintain service delivery. Skills Education Closing Date 15 July 2024 #J-18808-Ljbffr