OMF Client Relations Consultant (Khayelitsha) Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The Old Mutual Finance Client Relations Consultant provides telephonic and face-to-face service to customers. Adheres to service and quality standards. Adheres to business, process, and compliance rules. Moderate to high level of technical knowledge. Multi-skilled across product and process relevant to the business area. Client Service Delivery Provides telephonic and face-to-face service to customers. Informs clients of requirements and procedures. Compliance Adheres to business, process, and compliance rules. Marketing Markets OMF service and products to individual clients. Builds, develops, and maintains a pipeline of new and existing clients. Generates leads. Personal Effectiveness Accountable for individual operational and sales targets and service delivery through own efforts. Individually accountable for managing own time, tasks, and output quality for periods of 1 day to a maximum of 3 months. Continuously broadens individual skills. Collaborates effectively with others to achieve personal results. Accepts and lives the company values. Quality Assurance Ensures quality and correctness of application information captured. Adheres to service and quality standards. Relationship Building Maintains relationships with internal and external stakeholders Minimum Requirements Matric or equivalent RPL Business Degree/Diploma advantageous 2 years Customer Service experience Multilingual advantageous Skills Education Matriculation Certificate (Matric) (Required) Closing Date 15 July 2024 #J-18808-Ljbffr