IT Service Delivery Manager (Call Centre)Manage the IT service delivery for the call centre, ensuring smooth functioning and efficiency of operationsProvide back-end support for IT systems and processesGood understanding of Networking, Systems, Voice and business applications.Lead and manage the IT team, providing guidance, support, and resolving any escalated issuesWillingness to work in a 24 x 7 environmentEssential Qualifications:Bachelor's degree in IT or Matric with an expeirence IT working backgroundDesired Experience:Minimum of 4 years and maximum of 10 years of experience in IT service delivery#J-18808-Ljbffr