About Us:We are the Cape Town African Medical Assistance branch of a global company, providing support to various international European insurance companies and their travelers. Our staff members in Cape Town handle insurance and assistance claims with high professional standards in an international office environment, working on various international projects in liaison with other Centers around the world.Job Description:We are currently looking for Italian speakers to fill the position of Claims Handler.Key responsibilities include:Providing claims servicesReplying to incoming email inquiriesProcessing and arranging claims for medical and travel insurance.Handling claims from start to finish, including data entry and invoice assessment.Delivering friendly and outstanding customer serviceResponding to inquiries in a timely and efficient mannerWorking efficiently in a multilingual and multicultural teamJob Requirements:Professional fluency in ItalianProactive and able to perform well under pressure.Excellent attention to detailFlexible and open-minded to ongoing changes and trainingMatric or higher qualificationStrong computer skills in Microsoft Office toolsIdeally, SA VISA secured.Preferred Qualifications:FSB registration (a significant advantage)Previous work experience in Medical Assistance, Insurance, Claims Handling, or TourismWhat We Offer:A stable, global company backgroundTraining based on international professional know-how, systems, and various training platforms21 days vacation per yearRemuneration:Basic salary: R19,000.00Medical aid covers for the employee and up to 2 minor dependents (paid by the company)Retirement Annuity Benefit (10% of basic salary, paid by the company)Performance bonusFree basement parking#J-18808-Ljbffr