Key Performance Areas: Provide input and develop plans regarding the BI strategy.Drive timeous execution of effective maintenance strategies i.e. planned, preventative, corrective and emergency maintenance.Drive execution of effective operational strategies with soft service suppliers i.e. planned, preventative and emergency services.Identify risks related to soft services on Clients property and action evaluation and resolution.Implementation of an effective HSE, Quality & Risk Management system in accordance with Client needsEnsure optimum utilization of available resources in various service lines i.e. cleaning, landscaping, waste, hygiene, pest control, Mailroom.Drive the completion of open PPM work orders and ensure closure with appropriate documentation.Continuously monitor and evaluate service delivered by supplier staff to ensure quality, cost optimization and timely execution as per SLA, work instructions and Clients instructionsIdentify gaps and deficiencies in services, advise and effect solutions as part of Continuous Improvement on FM services rendered.Manage back-to-back SLA agreements with suppliers and contractors.Monitor service providers (contractors) performance and effect corrective action on any deviations to the SLA.Assist in the management of soft service projects and provide support, where applicableExplore and recommend innovative methods, based on best practices, to bring about cost-effective solutions.Manage operations within allocated budget.Ensure timeous weekly and monthly reporting.Manage staff performance and facilitate improvement through regularly monitoring performance and providing required coaching, support and feedback.Manage performance & conflicts within subordinate employees & effect corrective actions, in line with company policies and proceduresEnsure adequate staff placement i.e. manage/approve applicable leave for subordinate employees.Responsible for training, coaching, mentoring & development of staff. Core Competencies: Initiative/ProactivityDeadline Driven & Highly MotivatedStress TolerantExcellent Written Communication Basic Supervisory SkillsSubordinates Capacity BuildingCustomer FocusNegotiation SkillsAnalytical SkillsPlanning/Scheduling/Objective SettingTeamwork & PartneringRelationship BuildingInteractive ReasoningExcellent Oral Communication The Applicant must meet the following requirements: -National Diploma / Degree or Certificate in Management or Engineering: Electrical / Mechanical /Administration / Facilities / Property or related formal qualificationMatric (Senior Certificate)Valid SA Drivers LicenseMinimum 10 years of relevant operational experience in maintenance/facilities or Property ManagementMinimum 5 years of management of experience in a facilities management industryTechnical maintenance, Facilities Management, Property Management, OHSMS Word, MS Excel, MS PowerPoint, MS Project & MS Outlook (Intermediate skill level), SAP knowledge, ArchibusOHS Act, ISO 9001 Quality Management & Risk Management Systems