Our client is a leading and innovative company at the forefront of transformation, data science, and change management solutions. With a clear vision to empower businesses, they have garnered a stellar reputation for making organizations more efficient, effective, and customer-centric, while driving substantial revenue growth. Their commitment to excellence has made them a trusted partner for a diverse array of businesses seeking to thrive in today's fast-paced and ever-changing market landscape.Job Type: Full TimeWorkplace: OnsiteLocation: Cape TownRequirementsGraduate with experience in digital transformation Experience with Lean Six Sigma is highly preferred10+ years of overall experience including 7+ years of project management experience with demonstrated success and financial results with similar experienceProven ability to drive a solution from start to finish (project management certifications are a plus) Experience in Insurance/BFSI domain will be given strong preference Experience of packaging and showcasing capabilities and solutions Willing to work in 24X7 environment Ability to travel as required domestically and / or internationallyStrong Insurance domain preferable though not mandatoryFunctional Domain experience in Contact centerExperience with Process Diagnostics and Solutions developmentGood understanding of Digital Solutions: Analytics, Robotics, Process Improvement/Elimination/Lean Six Sigma background and project managementExcellent working knowledge of MS Office – MS Excel, Power Point, Word Doc, OutlookProficient with MS-VISIO for flowcharting/process mapping softwareExperience of packaging and showcasing capabilities and solutionsGood Interpersonal skillsGood written and oral CommunicationStrong Presentation skillsMulti-tasking and prioritizing abilityProject management skills to drive improvement projects / initiativesStrategic focus and strong business acumenDemonstrates a global mindsetDemonstrates an intellectually agile and analytical approach and thought processIs a brand ambassadorConformance to policies / compliances with auditing skills and eye for detailsAbility to coach and give feedback on an ongoing basis.Problem solving skillsAbility to resolve conflicts constructively and lead in a continually challenging environmentResponsibilitiesResponsible for Diagnostic to Solution Proposal creation for Digital projectsGenerate ideas for building ‘game-changing’ capabilities by scanning the market/competition and internal operationsConsultative mindset, with approach to think of a business challenge creatively and with a future digital solution mindsetBuild relationships with key business leaders and sponsors other stakeholders to drive uptake of innovation projects, define project vision, scope, requirements, and deliverablesSuccessfully collaborate with core and extended teams across the enterprise for deployment of Digital Solutions by internal and client showcasing and articulating the business case and value propositionCreate best in class products by integrating firm’s product footprint and investments automation, process simulation, re-engineering, domain expertise, analytics etcResponsible for maintaining the Governance and reporting on projects to Business units, Leadership, clientsMaintain awareness of new and emerging operating practices, technologies such as robotic automation, machine learning, mobility, artificial intelligence and dynamic analytics and the potential application on operationsManaging client visits for prospects, existing clients with respect to transformation presentationsProviding transformation solutions and roadmaps for new deals / pursuitsContribution of creation of showcase content, though leadership white papers, collateralsUpdates job knowledge by studying state-of-the-art tools, technologies, reading professional publications; maintaining personal networks; participating in professional organizationsPrinciple AccountabilitiesDrive Digital projects and initiatives for value delivery to ClientsDevelop value and innovation strategy aligned to key clients’ strategic prioritiesValue delivered (in $) for ClientsDrive Digital projects and initiatives for value delivery to ClientsSupport in our clients strategic priorities for driving value capture for our client Successful execution of Digital deliverablesCollaborate with teams to strategize and execute value and innovationResolve implementations - Identify and execute at least three keytransformation project impacting client business outcomes for strategic client relationshipsBuild strong relationship with client stakeholders and internal stakeholders in driving improvement and innovation programFavorable client NPS / testimonialsBuild domain specific solutions and diagnostic toolkitsSupport in building best practice compendium on domain led solutionsApplication of diagnostic toolkits representing key business footprintSupport in developing capabilities for business development and solutioning for key prospectsCompelling solutioning from value delivery standpointPrimary Internal InteractionsBusiness and Account LeadershipAdvanced Automation & RoboticsAnalyticsProducts and PlatformsQuality & Process ExcellenceOperations SME’s & SupervisorsRFX and deal teamClient Management teamOther enabling functions on need basisPrimary External InteractionsExisting and Prospect clients#J-18808-Ljbffr