We are thrilled to announce a new opening for a highly skilled Service Advisor for our Montague Branch, Western Cape , to join our team! About the Position We are seeking a highly skilled and experienced Service Advisor (Technical Savvy) to join our branch. The successful candidate will be responsible for acting as the technical product specialist liaison between our customers and service technicians, ensuring excellent customer service. The Company encourages all designated groups to apply. Technical knowledge of Tools and Machinery would be an advantage. Wide range of Power Tools, Welding Machines, compressors. Small Machinery i.e. Petrol&Diesel Engines, Generators Job Requirements: Consult with Repairs Technicians regarding necessary repairs and possible alternatives. Use knowledge of products and services to provide information about available parts and service options. Answer questions about service outcomes, schedule, and book appointments. Provide customers with information and advice on warranty protections and cost savings. Manage and oversee the Repairs division workflow and schedule. Call customers to advise them on pick-up times. Maintain positive customer relationships to ensure repeat business. Desired Skills: Technical. Must be able to communicate with customers at all levels. Must be detail-oriented. Must be able to read and write English. Must be highly motivated and be able to liaise with customers. Knowledge of mechanical systems. Desired Work Experience: Proven work experience as a Service Advisor or similar role. Strong understanding of Repairs and Maintenance of tools and machinery. Salary: Negotiable with Benefits available. Working Hours: Monday – Friday 08:00 – 17:00 and Saturday 08:00 – 13:00. About The Employer Adendorff Machinery Mart sources equipment from all over the world to offer the greatest range of products at the best prices. In creating a strong staffing group, Adendorff Machinery Mart believes in the development and implementation of Organizational Development&Training that is recognized for its ability to understand, conceptualize, and deliver total solutions and to provide consistent, professional, and long-term relationships with its customers. This is what Adendorff Machinery Mart’s vision is all about, and we pride ourselves in focusing on a long-term commitment to our vision. Based on our strong commitment to our vision, we believe that we place ourselves in a position whereby our decisions, abilities, and actions will prove us to be a great market leader within our field. Should you not receive feedback within two weeks of your application, please consider your application unsuccessful. If you meet the requirements of this position, please complete the form below, or click on “Apply now” and click on the email address provided. #J-18808-Ljbffr