About us Step into the wild world of OneDayOnly – South Africa's OG daily deals hub. We're the pioneers of cool discounts, hitting you for just one day because, well, why overcomplicate things? We've got the big names, top suppliers, and a dash of our secret sauce to make you feel like a BIG DEAL. Not to brag, but we have over a million potential savvy shoppers getting our daily dose every 24 hours. We're not fussy – if the price is right and the quality checks out, we're selling it. That's what makes us the go-to for both the smart buyer and the eager seller. Toss in the urgency of our deals, and boom, success happens quicker than you can blink. So, jump in, where FOMO meets killer deals, and let's turn every day into a retail party! About you You're an IT detective, solving tech puzzles with ease. Friends call you a digital wizard, mastering desktops and networks effortlessly. Fast-paced environments are your playground, and your customer service skills are legendary. Ready to bring your IT magic to OneDayOnly? Join us for a daily dose of adventure! Responsibilities: Desktop Support: Install, configure, and maintain desktop computers, laptops, peripherals (printers, scanners, etc.), and related software. Troubleshoot and resolve hardware, software, and connectivity issues for end-users, both in-person and remotely. Document problems and solutions meticulously for knowledge-sharing and issue tracking. Maintain and update asset inventory (hardware and software). Assist with the onboarding and offboarding of employees, including equipment setup and account management. Network Support: Maintain and troubleshoot local area network (LAN) infrastructure, including routers, switches, firewalls, and wireless access points. Monitor network performance and proactively identify potential issues. Assist in designing and implementing small-scale network changes or expansions. Collaborate with system administrators and network engineers on larger network projects. Perform basic cabling and network infrastructure setup as needed. Other Responsibilities Provide excellent customer service to end-users offering prompt, clear, and friendly guidance. Participate in IT team projects and initiatives as required. Maintaining a professional demeanor and positive attitude when interacting with employees and colleagues. Adhering to company guidelines on technology usage, data security, and confidentiality. Demonstrating initiative to improve skills and expand knowledge within the field of IT. Requirements / Skills: IT Certificate/ Diploma Minimum of 2 years in IT/Networking experience. Excellent communication, interpersonal, organizational, and troubleshooting skills. Ability to work accurately in a fast-paced warehouse environment. Experience with Mac, Windows, and Linux. Certifications such as A+, Network+, or vendor-specific certifications. Good knowledge of cloud services, virtualization, scripting, and automation. Familiarity with tools like Atera RMM, OneView, Jamf MDM, Jira, Trello, Asana, Google Workspace, Microsoft Office 365, and others. Have a keen interest in staying updated on emerging technologies and best practices in desktop support and networking. #J-18808-Ljbffr