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Policy Administration Clerk (Crop Insurance)
Sanlam Limited
South Africa, Bloemfontein
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Date: 23 May 2024Location: Bloemfontein, Free State, South Africa A career opportunity for a self-motivated person as a Policy Administration Clerk exists in Santam Agriculture Crop within Operations in Bloemfontein JOB DESCRIPTIONValidation and processing of policies. Processing of policy amendments swiftly and accurately on the system. Handling policy documentation.Build a successful career with usWe’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth.Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.QUALIFICATIONS AND EXPERIENCEGrade 123 – 4 years Crop Insurance experience DUTIES & RESPONSIBILITIESTo ensure that policies are debited accurately, timeously and are being verifiedResponsible for executing policy amendments on the debited policies via Inspection reports and/or MPCI reports. Distribution of amended policy documents to the Area Managers and the Brokers.Provide training and support to Area Managers and Brokers.Finalise incomplete policies and attend to underwriting issues.Daily interaction with Area Managers, Intermediaries, and other departments in the SBUAction on the error reports for correction on policies and to ensure that there is no duplication of insurance.Handling and follow-up of enquiries – telephonic, electronic and in writingHandling of Inspection reports and MPCI reportsLogging of incidents for system errorsCompiling and update of manuals on policy systemCollection of signed policy documents from intermediaries.Handling and registration of cessions Handling of all policy system administrative duties. SKILLSGuidewire Crop System to issue policiesPortal – MPCI reports Broker Portal – to assist brokers with their queriesCrop Product knowledgeNumeric skillsKnowledge of policy conditionsKnowledge of Crop Insurance and ProceduresGood communication skills - Verbal and Written COMPETENCIESIntegrityTrustworthinessClient Service – Focus on the client, professional service deliveryAbility to work under pressureAbility to solve problems Ability to communicate in English and AfrikaansPlanning and organisingEffectiveness and DeterminationClient service orientationDecision makingCollecting and analysing information Identifying opportunities for process improvementsTeamwork is very important to achieve excellent resultsTraining between departments to gain better knowledge and understanding of duties and business#J-18808-Ljbffr
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