Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Date: 23 May 2024 Location: Bloemfontein, Free State, South Africa A career opportunity for a self-motivated person as a Policy Administration Clerk exists in Santam Agriculture Crop within Operations in Bloemfontein JOB DESCRIPTION Validation and processing of policies. Processing of policy amendments swiftly and accurately on the system. Handling policy documentation. Build a successful career with us We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth.Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development. QUALIFICATIONS AND EXPERIENCE Grade 12 3 – 4 years Crop Insurance experience DUTIES&RESPONSIBILITIES To ensure that policies are debited accurately, timeously and are being verified Responsible for executing policy amendments on the debited policies via Inspection reports and/or MPCI reports. Distribution of amended policy documents to the Area Managers and the Brokers. Provide training and support to Area Managers and Brokers. Finalise incomplete policies and attend to underwriting issues. Daily interaction with Area Managers, Intermediaries, and other departments in the SBU Action on the error reports for correction on policies and to ensure that there is no duplication of insurance. Handling and follow-up of enquiries – telephonic, electronic and in writing Handling of Inspection reports and MPCI reports Logging of incidents for system errors Compiling and update of manuals on policy system Collection of signed policy documents from intermediaries. Handling and registration of cessions Handling of all policy system administrative duties. SKILLS Guidewire Crop System to issue policies Portal – MPCI reports Broker Portal – to assist brokers with their queries Crop Product knowledge Numeric skills Knowledge of policy conditions Knowledge of Crop Insurance and Procedures Good communication skills - Verbal and Written COMPETENCIES Integrity Trustworthiness Client Service – Focus on the client, professional service delivery Ability to work under pressure Ability to solve problems Ability to communicate in English and Afrikaans Planning and organising Effectiveness and Determination Client service orientation Decision making Collecting and analysing information Identifying opportunities for process improvements Teamwork is very important to achieve excellent results Training between departments to gain better knowledge and understanding of duties and business #J-18808-Ljbffr