Job Description:To create and increase revenue and economic profit from new and existing clients in order to achieve the banks strategic objectives and create shareholder value.(ads1)Job Responsibilities:Conduct business activities in line with internal and external service level agreements.Conduct regular portfolio reviews with clients to ensure optimum value and client retention. Identify potential new clients through prospecting to increase client base and grow market share.Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goalsEngage with collaborative partners through collaboration forums and networks.Be primary point of contact for clients by being accessible according to Nedbank client service strategy. Regular proactive interaction with clients to build and maintain relationships in line with business unit strategyAnalyze customer satisfaction survey results to identify problems. Suggest improvements and implement action plans aligned to divisional customer service strategy to improve efficiencies and outputs.Job Requirements:Developing ways to minimise risksInteracting with diverse peopleAnalysing situations or data that requires an evaluation of multiple factorsFAIS certification/ registration mandatoryAnalysing and interpreting qualitative and quantitative dataWorking with a group to identify alternative solutions to work situations.Drafting reportsValid drivers license and own reliable transportConducting root cause analysisBuilding and maintaining effective relationships with diverse internal and external stakeholders6 years small business service experience in financial servicesMust have successfully completed minimum FAIS 120 CreditsNQF Level 6 or Higher in a Financial or Business-related fieldJob Details:Company: NedbankVacancy Type:Full TimeJob Location: Bela-Bela, Limpopo, South AfricaApplication Deadline: N/A(ads2)Apply Hereinstantcareers.net#J-18808-Ljbffr