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17.09.2024
Technical Support Representative
Gqeberha
... Management: Utilize knowledge management systems in all work activities and identify opportunities for improvements to reduce incident resolution time. Quality Management: Identify opportunities for work optimization, including automation of tasks and general process improvement. Academic ...
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NTT DATA
Yesterday
Managed Services Client Service Desk Agent
Gqeberha
... management and handling resulting incidents or service requests. The Managed Services Service Desk Agent applies standard operating procedures, in line with expectations of the role. What you'll be doing Key Responsibilities: Receives, logs, validates and diagnoses client requests, on the full ...
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NTT DATA
Yesterday
Server Support Engineer (L2)
Gqeberha
... management. Works with automation teams for effort optimization and automating routine tasks. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client ...
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NTT DATA
06.09.2024
Technical Operations Manager
Gqeberha
... managementKnowledge, Skills and Attributes:Works on issues requiring the analysis of data and application of sophisticated problem-solving techniquesExercises judgment and interpretation to help define procedures and policies to determine appropriate actionKnowledge in Microsoft Solutions, i.e. ...
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NTT DATA
06.09.2024
Manager, Service Operations
Gqeberha
... management role responsible for ensuring achievement of organisational and team objectives and fostering a collaborative and motivated work environment.What you'll be doingKey Roles and Responsibilities:Plans, coordinates, and monitors the implementation of operational activities and processes ...
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NTT DATA
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