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30.08.2024
Quality and Insight Director
Johannesburg
... management to ensure alignment with organizational goals and objectives.Responsible for the management of Senior Quality Managers.Establish and monitor key performance indicators (KPIs) to track and evaluate the effectiveness of service delivery, identifying areas for improvement and ...
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Surgo
17.09.2024
HR/IR Consultant
Durban
... management and employees on employee relations and industrial relations issues. Assist in developing and implementing employee relations and disciplinary policies in line with labour laws and company guidelines. Conduct investigations into employee misconduct and recommend appropriate actions. ...
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Callforce
19.09.2024
Service Consultant
Durban
... management system. Meet, greet, establish and clarify client needs and verify documentation and direct clients. Nurture strong, long-standing client relationships. Own the client request end to end and route for alternative intervention if not equipped to service the client. Provide ...
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Nedbank
01.09.2024
Client Services Consultant VVAPS
Durban
... management by logging the case on the system. Answer 90% of all calls within 60 seconds (90/60) as per Service level Agreements (SLA) Generate lead targets required on a month to month basis by offering products to the clients. Prevent losses that may occur in the business by being vigilant and ...
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Nedbank
01.09.2024
Sales Team Leader
Durban
... You will need: 2+ years’ experience as a Team Leader on a sales/outbound telecom campaign. Good career and sales track record. Proven track record in meeting sales targets. Clear criminal records. Skills Team Management, Team Leadership, Business Process Outsourcing (BPO), Sales. ...
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Callforce
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