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19.04.2024
It Service Delivery Manager Parktown
City of Johannesburg Metropolitan Municipality
... leads on corrective actions to prevent reoccurrence of problems. Drive Quality, Develop Processes and Manage SLAs Present updated processes and procedures to relevant leads and support teams Drive quality by working closely with support teams and service desk, understanding ticket volumes and ...
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Business Capital Group
20.04.2024
It Service Delivery Manager Parktown
City of Johannesburg Metropolitan Municipality
... leads on corrective actions to prevent reoccurrence of problems. Drive Quality, Develop Processes and Manage SLAs Present updated processes and procedures to relevant leads and support teams Drive quality by working closely with support teams and service desk, understanding ticket volumes and ...
More »
Business Capital Group
20.04.2024
: IT Service Delivery Manager
City of Johannesburg Metropolitan Municipality
... leads on corrective actions to prevent reoccurrence of problems. Drive Quality, Develop Processes and Manage SLAs Present updated processes and procedures to relevant leads and support teams Drive quality by working closely with support teams and service desk, understanding ticket volumes and ...
More »
Business Capital Group
04.04.2024
Application Service Portfolio Manager
City of Johannesburg Metropolitan Municipality
... Human Resource applications will be an advantage. 4-6 years’ experience with business process modelling tools 3-5 years Involvement in Contract negotiations with Vendors and service providers Knowledge of Service Delivery and Service Support disciplines as defined under ITIL. Specialist ...
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Business Capital Group
25.03.2024
Application Service Portfolio Manager
City of Johannesburg Metropolitan Municipality
... Human Resource applications will be an advantage. 4-6 years’ experience with business process modelling tools 3-5 years Involvement in Contract negotiations with Vendors and service providers Knowledge of Service Delivery and Service Support disciplines as defined under ITIL. Specialist ...
More »
Business Capital Group
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