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20.05.2024
Group Manager - WFM
Cape Town
... Assistant regarding appropriate communication of agent use. Monitors real time contact volume both call and email/chat support and associated service levels and staffing requirements. Trends real time call arrival patterns and adjusts staffing accordingly. Identify call routing anomalies using ...
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WNS
20.05.2024
Group Manager - Operations
Cape Town
... WNS Cape Town, Western Cape, South Africa 2 months ago Be among the first 25 applicants Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep ...
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WNS
22.05.2024
Quality Group Manager
Cape Town
... WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and ...
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WNS
07.07.2024
Group Manager - Operations
Cape Town
WNS Cape Town, Western Cape, South Africa 2 months ago Be among the first 25 applicants Company DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain ...
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WNS
08.07.2024
Quality Group Manager
Cape Town
... WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and ...
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WNS
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