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28.06.2024
Call Center Operations Director
Cape Town
... include:o Forecasting accuracyo Revenue and margin goalso Client, customer, and Employee satisfaction scoreso Call volume projectionso Contractual bonus goalso Contractual client metric goalsWhat You Bring to the Role• Associate degree, technical school, or equivalent work experience• 4 years+ ...
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TeleTech Holdings, Inc.
27.06.2024
Head of BBBEE and Transformation
Cape Town
... including employees, clients, and local communities, to promote ttec’s BBBEE and impact initiatives and foster a sense of shared purpose. • Participate and drive discussions with internal and external stakeholders about progress in implementing the Company Transformation plan. • Work with the ...
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TeleTech Holdings, Inc.
29.06.2024
Facilities Support Officer
Cape Town
... including furniture moves, reconfiguration and ongoing process improvement. Conducts ongoing needs assessment by soliciting divisional headcount information and growth information to determine space needs for future planning. Proactively manage complete facility maintenance of building/sites ...
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TeleTech Holdings, Inc.
Today
Employee Engagement Lead
Cape Town
... incentive budgets while participating in weekly meetings to review reporting, proposals and presentations. You’ll contribute to the success of the team and business as you bring your creative passion to build a successful engagement strategy, working to encourage employee retention and ...
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TeleTech Holdings, Inc.
Today
Team Lead, Service Delivery
Cape Town
... ince 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. ...
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TeleTech Holdings, Inc.
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