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Yesterday
Customer Service Representative - In-Desk
Cape Town
... service?Do you love improving a user's experience?Are you interested in the emerging Medical Aesthetics & Beauty industry?This might be the job for you.We are looking for a Customer Service Representative to join us in an exciting new venture.The Representative will be the first point of ...
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121 BPO Services
Yesterday
Customer Service Team Leader
Cape Town
... Services (Pty) Ltd – t/a BPO ServicesAbout Us:BPO Client Services is a leading provider of business process outsourcing solutions. Ourgoal is to deliver exceptional services that drive efficiency and innovation for our clients.We are currently seeking a dedicated and experienced Team Leader ...
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121 BPO Services
Yesterday
German Speaking Customer Service Consultant - Remote
South Africa, Cape Town - Remote
... South Africa• Permanent residence permit/ South African ID holders only• Excellent Computer literacy & technical skills• No criminal record.• Flexibility to work shifts• Previous customer service experience preferredEmployment terms and conditions1. Remuneration: R200 000 CTC per annum2. Full ...
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RMV Solutions Recruitment
Yesterday
Vice President - Operations - CPT
Cape Town
... service issues, determine root causes, and implement necessary changes.Interpret metrics to address daily staffing challenges and plan for long-term staffing needs.Monitor queues across functions daily to ensure compliance with SLAs.Collaborate with leaders from other service areas to identify ...
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Dash BPO South Africa (Pty) Ltd
Yesterday
REAL TIME ANALYST - WFM - US HOURS - BPO – CPT
Cape Town
... service level goals to maintain consistent performance.Floor Management:Monitor key performance indicators (KPIs) and issue alerts if any metrics fall outside of target.Proactively address issues affecting KPIs by adjusting routing profiles or skills, reassigning tasks, rescheduling breaks or ...
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Dash BPO South Africa (Pty) Ltd
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