advertisements
25.08.2024
Employee Engagement Lead
Cape Town
... impact of decisions and suggested plans. Accuracy-driven and passionate to keep organized in your work. Experience with people management and comfortable leading with influence. What You Can Expect Supportive of your career and professional development. An inclusive culture and community-minded ...
More »
TeleTech Holdings, Inc.
29.08.2024
Trainer - Nights
Cape Town
... technologies, and provides guidance and support on the use of technology involved in learning and development. The Training Lead work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. Job Description The Training ...
More »
TeleTech Holdings, Inc.
05.09.2024
Specialist, Workforce Management
Cape Town
... impact the business, the teams you support, and the various departments that you partner with on a consistent basis through your analysis and recommendations. During a Typical Day, You’ll Pinpoint areas for improvement through monitoring call volumes and analyzing staffing needs to adjust the ...
More »
TeleTech Holdings, Inc.
15.09.2024
Specialist, Quality Assurance
Cape Town
... technical knowledge, ability to learn, analysis). Understand and improve the key success metrics associated with the quality department. Responsible for completion of a portion of associates’ evaluations (observation, innovation, creativity, collaboration, communication). Deliver consistent ...
More »
TeleTech Holdings, Inc.
09.09.2024
Senior Training&Quality Manager
Cape Town
... techniques. Good understanding of adult learning principles and learning styles and of learning models and learning cycles (ADDIE, Agile Learning, Learner Centered, etc.). Proven experience in improving performance through a Quality Management Tool, and / or experience working with call centre ...
More »
TeleTech Holdings, Inc.
advertisements