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Yesterday
Head of Quality Assurance- (Contact Centre)
Umhlanga Rocks
... Management within a call centre.In-depth knowledge of quality assurance principles, methodologies, and best practices specific to the contact center industry, including call monitoring, evaluation techniques, and quality improvement processes.Intermediate level for MS OfficeStrong written ...
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Talksure Pty Ltd
18.09.2024
Product Manager - Security and Breakdown services R70K-R90K CTC
Umhlanga Rocks
... management skills. You will need to be able to manage your time effectively to ensure that deadlines are met.You have a customer-focused mindset. You will need to understand customer needs and preferences and use this information to guide the development of the product.You have high levels of ...
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Talksure Pty Ltd
18.09.2024
Quality Assurance Team Leader
Umhlanga Rocks
... Management of BYC.Manage a QA team to ensure effective monitoring and evaluation of agents on a regular basis.Update sales agents lists.Monitor QA agents' productivity statistics.Monitor QA agent workload.Attendance management.Coaching and development of QA agents.QA MonitoringCollate and ...
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Talksure Pty Ltd
Yesterday
Manager Security Services Umhlanga
Umhlanga Rocks
... management skills. You will need to be able to manage your time effectively to ensure that deadlines are met.You have a customer-focused mindset. You will need to understand customer needs and preferences and use this information to guide the development of the product.You have high levels of ...
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Talksure Pty Ltd
18.09.2024
Business Intelligence Analyst Umhlanga, Durban
Durban North
... The role of the Business Intelligence Analyst is to enhance and improve the top-line business understanding and decision-making processes by collecting, analysing, and reporting of data to the various business departments.Duties & ResponsibilitiesCreate written reports and/or data ...
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Talksure Pty Ltd
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