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17.01.2024
Quality Assurance Team Leader
Umhlanga Rocks
... Quality Assurance Team Leader MAIN PURPOSE OF THE ROLE Oversee and manage the day-to-day operations of a Quality Assurance team DUTIES AND RESPONSIBILITIES To ensure customer satisfaction through monitoring agent interaction with the customer. • Collate and distribute send reports • Liaise with ...
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Talksure Pty Ltd
25.03.2024
Head Of Quality Assurance Umhlanga
Umhlanga Rocks
... solutions, and provide insights for performance enhancement. Enhancing Overall Call Center Efficiency: Integrate human and artificial intelligence to understand not just when, but why call states change, facilitating targeted service level improvements. Tracking Industry Trends: Stay informed ...
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Talksure Pty Ltd
25.03.2024
Head of Quality Assurance- (Contact Centre)
Umhlanga Rocks
... solutions, and provide insights for performance enhancement. Enhancing Overall Call Center Efficiency: Integrate human and artificial intelligence to understand not just when, but why call states change, facilitating targeted service level improvements. Tracking Industry Trends: Stay informed ...
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Talksure Pty Ltd
25.03.2024
Product Manager Insurance Umhlanga
Umhlanga Rocks
... Manager to provide enhancement and oversight of our existing product lines. In this role, you will be responsible for enhancing existing products and introducing new products in our portfolio to maintain a continuously viable and profitable product suite for the Group. Duties&Responsibilities ...
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Talksure Pty Ltd
29.03.2024
Manager Security Services Umhlanga
Umhlanga Rocks
... Manager to provide enhancement and oversight of our exisiting product lines with core focus around the App based security and roadside services. In this role, you will be responsible for enhancing and maintaining exisiting produces and introducing new products in our portfolio to maintain a ...
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Talksure Pty Ltd
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