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30.08.2024
Head Of Quality Assurance Umhlanga
Umhlanga Rocks
... Services, the primary objective is to guarantee a uniform brand experience across every customer interaction while ensuring agents consistently deliver quality service aligned with our organizational objectives. This involves crafting a cutting-edge Call Center quality monitoring strategy aimed ...
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Talksure Pty Ltd
30.08.2024
Head of Quality Assurance- (Contact Centre)
Umhlanga Rocks
... Services, the primary objective is to guarantee a uniform brand experience across every customer interaction while ensuring agents consistently deliver quality service aligned with our organizational objectives. This involves crafting a cutting-edge Call Center quality monitoring strategy aimed ...
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Talksure Pty Ltd
17.01.2024
Quality Assurance Team Leader
Umhlanga Rocks
... service levels and required standards are met • Clear and updated daily, weekly, and monthly QA priorities • QA Workload distribution and monitoring Calibration sessions • To conduct calibration sessions between the QA evaluators to ensure efficient and effective communication of customer wants ...
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Talksure Pty Ltd
17.01.2024
Outbound Sales Team Leader
Umhlanga Rocks
... Career Growth, fantastic salaries and great working hours then Talksure is the Place for you. Duties and Responsibilities Effectively manage a team with regards to: Attendance Meeting Targets Time Keeping Talk Time Productivity Compliance Attrition We need a Team Leader who can: Motivation of ...
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Talksure Pty Ltd
23.06.2024
DSTV Insurance-Outbound Sales Agents
Umhlanga Rocks
... career growth opportunities. With our commission and bonus structure, our contact centre agents earn more and can achieve more. Aiming high is easy with a good work ethic, positive attitude, great support structure and even better earning potential. On Target Earnings of R 9 025 PM* Job ...
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Talksure Pty Ltd
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