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22.09.2024
Senior Support Analyst
Stellenbosch
... resolve complex issues, providing invaluable support to our clients. Maintain client cases in a JIRA, IIMIS, SF system, manage your individual key performance indicators (KPIs), and perform issue troubleshooting and communication with various functional areas throughout ION Corporates. Handle ...
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ION Group
22.09.2024
Principal Analyst
Stellenbosch
... Services. These individuals work closely with the support team to provide training and knowledge reinforcement to improve the front-line resolution rate of the L1/L2 teams. Review and approve knowledge base articles on a regular cadence. Key Responsibilities Providing expert-level training to ...
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ION Group
28.09.2024
Senior Support Analyst
Stellenbosch
... resolve complex issues, providing invaluable support to our clients. Maintain client cases in a JIRA, IIMIS, SF system, manage your individual key performance indicators (KPIs), and perform issue troubleshooting and communication with various functional areas throughout ION Corporates. Handle ...
More »
ION
28.09.2024
Principal Analyst
Stellenbosch
... Services. These individuals work closely with the support team to provide training and knowledge reinforcement to improve the front-line resolution rate of the L1/L2 teams. Review and approve knowledge base articles on a regular cadence. Key Responsibilities Providing expert-level training to ...
More »
ION
02.07.2024
Application Engineer
Stellenbosch
... sales team with software demonstrations and prototypes throughout the sales process. Ultimately, you will work directly with our clients and provide support for our sales and software development teams as needed. Responsibilities Provide clients with technical support as needed and relay ...
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