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27.08.2024
Call Center Agent - Inbound - Century City, South Africa
South Africa,
... standard maintaining accurate and secure records • Understand and adhere to the company and department standards, policies and procedures • Adhere to procedures, in particular, to promote a culture where customers are treated fairly and are properly informed • Customer service • Pro-active ...
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WNS (Holdings) Limited (ADR)
19.07.2024
Deputy Manager - Transactional Quality
Durban
Job Description Ensuring the attributes of Quality Management System like Sampling methodology, metric and tool design, calibrations, feedback compliance, client satisfaction, and complaint management are designed properly and implemented Ability to do Deep dive, RCA and create control plans along ...
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WNS (Holdings) Limited (ADR)
15.08.2024
Assistant Manager - WFM
Durban
... standards are met regarding Data, reports accuracy. Ability to interpret correspondence and intended outcome accurately. Demonstrate high standards of personal performance. Proven track record of delivering results and leading teams in a dynamic business environment. Qualifications Grade 12 ...
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WNS (Holdings) Limited (ADR)
15.09.2024
Salesforce Cloud Marketing Campaign Specialist
Centurion
... standards related to email marketing. Implement innovative designs and solutions, including mobile-responsive designs, to help make assets more visually appealing and enhance usability and engagement. Support the tagging of all marketing URLs using Google Analytics for tracking; utilize URL ...
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WNS (Holdings) Limited (ADR)
22.09.2024
CUSTOMER SERVICE AGENT : GERMAN SPEAKING
Roodepoort
... standards, policies, and procedures. Minimum Requirements: Minimum of 6-12 months customer service experience Minimum of 6 – 12 months call centre experience Required Skills: Proficient in MS Word, Email and good typing speed Neutral accent with excellent verbal and written skills in Dutch and ...
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WNS (Holdings) Limited (ADR)
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