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21.04.2024
Quality Assurance Agent
Durban
... Assurance Agents. Do you have the below experience and are you looking for a career in a well renowned FSP? Then Yes TALKSURE is the place to be. DUTIES AND RESPONSIBILITIES Create scorecards providing accurate feedback Listening to and assessing calls Provide accurate feedback Report on any ...
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Talksure Pty Ltd
03.05.2024
Quality Assurance Agent
Durban
... Assurance Agents. Do you have the below experience and are you looking for a career in a well renowned FSP? Then Yes TALKSURE is the place to be.DUTIES AND RESPONSIBILITIESCreate scorecards providing accurate feedbackListening to and assessing callsProvide accurate feedbackReport on any trends ...
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Talksure Pty Ltd
25.03.2024
Head Of Quality Assurance Umhlanga
Gauteng
... olders on operational objectives. Use these sessions to address emerging issues, trends, and industry developments, ensuring operational excellence. Desired Experience&Qualification MINIMUM QUALIFICATIONS AND EXPERIENCES Matric Proven track record of analytical skills 5-8 years’ experience in ...
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Talksure Pty Ltd
19.03.2024
Quality Assurance Team Leader
Umhlanga Rocks
... Assurance Team LeaderMAIN PURPOSE OF THE ROLEOversee and manage the day-to-day operations of a Quality Assurance teamDUTIES AND RESPONSIBILITIESTo ensure customer satisfaction through monitoring agent interaction with the customer.• Collate and distribute send reports• Liaise with sales ...
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Talksure Pty Ltd
19.03.2024
Quality Assurance Team Leader
Umhlanga Rocks
... Assurance Team Leader MAIN PURPOSE OF THE ROLE Oversee and manage the day-to-day operations of a Quality Assurance team DUTIES AND RESPONSIBILITIES To ensure customer satisfaction through monitoring agent interaction with the customer. • Collate and distribute send reports • Liaise with sales ...
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Talksure Pty Ltd
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