advertisements
02.06.2024
Assistant Manager - Operations
Cape Town
... team of 15-25 staff and will be responsible for day-to-day operations.This role also requires him/her to liaise with the clients on a daily/weekly basis and ensure contractualdeliverables are met.Ø Drive team performance, KPI management, reporting, absenteeism, attrition, etc.Ø Manage ...
More »
WNS (Holdings) Limited (ADR)
02.06.2024
Deputy Manager - WFM
Cape Town
... team Lead or Assistant Manager in BPO WFM department for a minimum of 2 years.Should have knowledge/hands on experience in generating – Long Range Forecasting and Capacity PlanningExcellent communication skill in oral and writtenExperience in Client and Stakeholder managementGood Knowledge of ...
More »
WNS (Holdings) Limited (ADR)
31.05.2024
Assistant Manager - Operations
Cape Town
... team of 15-25 staff and will be responsible for day-to-day operations.This role also requires him/her to liaise with the clients on a daily/weekly basis and ensure contractualdeliverables are met.Ø Drive team performance, KPI management, reporting, absenteeism, attrition, etc.Ø Manage ...
More »
WNS (Holdings) Limited (ADR)
31.05.2024
Deputy Manager - WFM
Cape Town
... team Lead or Assistant Manager in BPO WFM department for a minimum of 2 years. Should have knowledge/hands on experience in generating – Long Range Forecasting and Capacity Planning Excellent communication skill in oral and written Experience in Client and Stakeholder management Good Knowledge ...
More »
WNS (Holdings) Limited (ADR)
24.05.2024
Lead Associate - Transactional Quality
Cape Town
... teams and the client; Conduct quality audits and provide feedback to managers; Hold regular meetings with team leaders and agents; Ensure accurate data capturing; Continually examine opportunities for quality improvements; Maintain library of model documents, templates, or other reusable ...
More »
WNS (Holdings) Limited (ADR)
advertisements