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26.04.2024
Group Manager - WFM
South Africa,
... Assistant regarding appropriate communication of agent use.Monitors real time contact volume both call and email/chat support and associated service levels and staffing requirements.Trends real time call arrival patterns and adjusts staffing accordingly.Identify call routing anomalies using ...
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WNS (Holdings) Limited (ADR)
29.03.2024
Group Manager - WFM
South Africa,
... Assistant regarding appropriate communication of agent use. Monitors real time contact volume both call and email/chat support and associated service levels and staffing requirements. Trends real time call arrival patterns and adjusts staffing accordingly. Identify call routing anomalies using ...
More »
WNS (Holdings) Limited (ADR)
26.04.2024
Group Manager - Operations
Durban
WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional ...
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WNS (Holdings) Limited (ADR)
14.03.2024
Group Manager - Operations
Durban
... WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and ...
More »
WNS (Holdings) Limited (ADR)
17.01.2024
Quality Group Manager
Cape Town
... WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and ...
More »
WNS (Holdings) Limited (ADR)
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