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29.03.2024
Group Manager - WFM
South Africa,
... Assistant regarding appropriate communication of agent use. Monitors real time contact volume both call and email/chat support and associated service levels and staffing requirements. Trends real time call arrival patterns and adjusts staffing accordingly. Identify call routing anomalies using ...
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WNS (Holdings) Limited (ADR)
26.04.2024
Group Manager - WFM
South Africa,
... Assistant regarding appropriate communication of agent use.Monitors real time contact volume both call and email/chat support and associated service levels and staffing requirements.Trends real time call arrival patterns and adjusts staffing accordingly.Identify call routing anomalies using ...
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WNS (Holdings) Limited (ADR)
14.03.2024
Group Manager - Operations
Durban
... Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, ...
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WNS (Holdings) Limited (ADR)
26.04.2024
Group Manager - Operations
Durban
... Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, ...
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WNS (Holdings) Limited (ADR)
26.04.2024
Assistant Manager - WFM Planner
South Africa,
... group’s over 41,000+ Professionals serve across 60 delivery centers in 16 countries worldwide, including China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, UK and US.WNS South Africa has been in operation since 2003 and built a reputation as the industry leader ...
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WNS (Holdings) Limited (ADR)
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