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09.06.2024
Group Manager - WFM
Cape Town
... Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, ...
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WNS (Holdings) Limited (ADR)
14.03.2024
Senior Group Manager - Operations
Cape Town
... Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, ...
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WNS (Holdings) Limited (ADR)
03.08.2024
Group Manager - Transactional Quality
Cape Town
... score and compliance score Attend Meetings with operations team and/ or client to report on QA analysis Manage and handle internal and external escalations Create, maintain or update business intelligence tools, databases, dashboards, systems, or methods Manage timely flow of business ...
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WNS (Holdings) Limited (ADR)
27.08.2024
Call Center Agent - Inbound - Century City, South Africa
South Africa,
... company and department standards, policies and procedures • Adhere to procedures, in particular, to promote a culture where customers are treated fairly and are properly informed • Customer service • Pro-active problem solving and decision-making skills • Goal orientated • High stress tolerance ...
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WNS (Holdings) Limited (ADR)
19.07.2024
Deputy Manager - Transactional Quality
Durban
... scorecard of the team and driving improvement Analyze the current situation (As-Is), Identify Improvement opportunities and recommend measures (To-Be) to re-engineer processes Responsible for the delivery of Dashboards, Periodic Reports, and Business Reviews for the client and senior management ...
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WNS (Holdings) Limited (ADR)
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