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23.01.2024
Dispute Resolution Technical Lead | Sandton
Sandton
... the voice of the customer. Lodge and record all Regulatory complaints on the CMS system. Identify client needs and resolve regulatory complaints within agreed and prescribed SLA’s. Draft complaint responses and communicate decisions to intermediaries, management, clients, Ombudsman, FSCA, ...
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The Recruitment Council
19.02.2024
Dispute Resolution Technical Lead | Sandton
Sandton
... the voice of the customer.Lodge and record all Regulatory complaints on the CMS system.Identify client needs and resolve regulatory complaints within agreed and prescribed SLA’s.Draft complaint responses and communicate decisions to intermediaries, management, clients, Ombudsman, FSCA, media, ...
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The Recruitment Council
14.03.2024
Intermediate Developer | Sandton
Sandton
... engineering staff to evaluate interface between hardware and software, develop specifications and performance requirements, or resolve customer problems. Prepare reports or correspondence concerning project specifications, activities, or status. Store, retrieve, and manipulate data for analysis ...
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The Recruitment Council
14.03.2024
Head of Digital Transformation | Sandton
Sandton
... engineering the digital component of the employee experience and working with the learning and development to embed digital skills and competences in the organization’s employee development strategy. Performance Management: Manage and report on business performance; hold direct reports ...
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The Recruitment Council
14.03.2024
Client Experience Specialist | Sandton
Sandton
... engineers to develop requirements that would provide enhancement to policies and processes to ultimately improve the client experience. Root cause and insights analysis strategy: Identify and prioritise customer experience breakdown points based on customer expectations, breakdown severity and ...
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The Recruitment Council
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