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Yesterday
Retention Consultant X 3 positions
Randburg
... sales departments/business sales consultant. Ensure that electronic requests received within the Customer Service Department are handled efficiently and in line with service level agreements and standards . Acting on all incoming calls within the SLA. Action e-mail requests received from ...
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Tracker South Africa
09.08.2024
Technical Support Analyst: Video Helpdesk X2
Randburg
... the services of a Technical Support Analyst in our Technical Support Department. The incumbent will be responsible for diagnosing customers’ in-vehicle camera (AI Dashcam and MDVR) issues, such as investigating user complaints, troubleshooting, and resolving in-vehicle camera related ...
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Tracker South Africa
12.08.2024
Quality Assurance Coach (Caredesk)
Randburg
... standards and procedures, monitoring and evaluating performance, identifying areas of improvement, and ensuring consistency in delivering high-quality customer experience. Responsibilities: Evaluate adherence to company policies/procedures and statutory requirements. Evaluate data captured by ...
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Tracker South Africa
Yesterday
Manager: Compliance and Investigations
Randburg
... standards.Establish quality and performance standards for the Critical Services division and measure adherence to them continuously.Ensure the optimal allocation of resources to meet performance, quality, and customer requirements.Ensure the implementation of formal processes to support the ...
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Tracker South Africa
Yesterday
Supervisor – Customer Value Maximization
Randburg
... sales revenue and drive sales growth in a contact centre environment through upselling techniques and effectively promoting value-added products and services to existing and potential customers. The Supervisor is responsible for the successful management of sales activities; lead conversion ...
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Tracker South Africa
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