advertisements
28.06.2024
SASSA - Team coach
Randburg
... management process and updating matrixManage and motivate agents through different formsQuality management/improvement through call evaluations for each agent weeklyEnsure that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).Set key performance ...
More »
iSON Xperiences
22.06.2024
VODACOM ADD-ON LINES
Randburg
... Management or leadership qualification (i.e. diploma, etc.) an advantageRelevant tertiary qualification advantageousMinimum of 2 year working experience preferred in a Sales environment.Other requirementsSound knowledge of MS Office and Excel and WordNumerical abilityExcellent verbal ...
More »
iSON Xperiences
Today
SASSA - Team coach
Randburg
... management process and updating matrixManage and motivate agents through different formsQuality management/improvement through call evaluations for each agent weeklyEnsure that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).Set key performance ...
More »
iSON Xperiences
Today
M-KOPA Contact Centre Agent
Randburg
Based in RandburgShifts between 07:00 am- 20:00 pmWorking from Monday to Monday including public holidays- 45 hours week schedule  OVERALL PURPOSE OF JOB:Process customer service and technical service enquiries through inbound calls and provide end-to-end service.Main Responsibilities will include ...
More »
iSON Xperiences
25.06.2024
Retention Consultant X 3 positions
Randburg
... consultant in the Retention department based at Tracker Head Office in Johannesburg. These are permanent positions. Converting cancellations to new contracts, De/Re or Change of ownership with assistance from the sales departments/business sales consultant. Ensure that electronic requests ...
More »
Tracker South Africa
advertisements