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Yesterday
24 Hour Critical Service Manager
Randburg
... Manager: 24HR Critical Service in the Critical Services Department at our Johannesburg Head Office. The incumbent will be responsible for full management of the 24HR critical services which include formulating policies, managing daily operations, as well as planning, directing and coordinating ...
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Tracker South Africa
13.08.2024
Application Support Analyst
Randburg
... resolved within the Application Support scope to the Development Support Team when needed per the “Development Support Ticket Logging Guideline”.Manage & follow-ups on tickets escalated to the ‘Development Support Team” until resolution SQL query writing for incident investigation & ...
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Tracker South Africa
14.08.2024
Quality Assurance Coach (Caredesk)
Randburg
... manager and others.Visibility in their area of support.Conduct Calibration sessions.Review scripts and templates.Involvement in adhoc projects and quality assurance standardization.Minimum Requirements:Matric.Minimum of 3 years Customer Service Call Centre experience.1 year Quality Assurance ...
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Tracker South Africa
Yesterday
Customer Engagement Agent (Inbound & Outbound)- 6 Months Fixed Term Contract
Randburg
... Tracker requires the services of a Customer Engagement Agent in the Customer Service department based at Tracker Head Office in Johannesburg. The incumbent is expected to be a one-stop call resolution employee by answering incoming calls and resolving queries received from Tracker Clients ...
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Tracker South Africa
Yesterday
Installation Services Supervisor
Randburg
... ManagerManaging the department weekly and monthly reportsHave advanced excel skills to perform the abovementioned reports and develop and track new reportsStrong leadership skills to manage staff, lead, and guide staff to reach monthly department targetsNQF level 5 or higher ...
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Tracker South Africa
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