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Yesterday
24 Hour Critical Service Manager
Randburg
... Manager: 24HR Critical Service in the Critical Services Department at our Johannesburg Head Office. The incumbent will be responsible for full management of the 24HR critical services which include formulating policies, managing daily operations, as well as planning, directing and coordinating ...
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Tracker South Africa
13.08.2024
Application Support Analyst
Randburg
... resolved within the Application Support scope to the Development Support Team when needed per the “Development Support Ticket Logging Guideline”.Manage & follow-ups on tickets escalated to the ‘Development Support Team” until resolution SQL query writing for incident investigation & ...
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Tracker South Africa
14.08.2024
Quality Assurance Coach (Caredesk)
Randburg
... manager and others.Visibility in their area of support.Conduct Calibration sessions.Review scripts and templates.Involvement in adhoc projects and quality assurance standardization.Minimum Requirements:Matric.Minimum of 3 years Customer Service Call Centre experience.1 year Quality Assurance ...
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Tracker South Africa
12.08.2024
Quality Assurance Coach (Caredesk)
Randburg
... manager and others. Visibility in their area of support. Conduct Calibration sessions. Review scripts and templates. Involvement in adhoc projects and quality assurance standardization. Minimum Requirements: Matric. Minimum of 3 years Customer Service Call Centre experience. 1 year Quality ...
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Tracker South Africa
09.08.2024
Technical Support Analyst: Video Helpdesk X2
Randburg
... Resolve customer issues with in-vehicle camera issues, IA Dashcam and MDVR. Ensure customer satisfaction. Maintain accurate records of interactions with customers and recurring user problems. Follow up with customers as needed to ensure any problems are resolved. Statistical reporting on ...
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Tracker South Africa
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