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05.04.2024
SASSA - Customer Service Agents (DL)
Randburg
... Service Fixed Term Contract Position Contract based in RandburgTo Start ASAPMain Purpose of Position:The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls ...
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iSON Xperiences
05.04.2024
M-KOPA Contact Centre Agent
Randburg
... service and technical service enquiries through inbound calls and provide end-to-end service.Main Responsibilities will include but will not be limited to :Must be able to communicate with customers professionally and articulately.Must be able to present benefits/opportunities of the sales or ...
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iSON Xperiences
22.06.2024
VODACOM ADD-ON LINES
Randburg
... service and compliance and to troubleshoot any issue relating to the service offering. (Target is to sell at least 60% Home Internet and rest on Voice and MBB Deals)The Agent is required to provide accurate information to the customer by speaking to customers and listening to them to gain a ...
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iSON Xperiences
14.06.2024
VODACOM POSTPAID : CALL CENTRE CONSULTANTS
Randburg
... Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders.MAIN RESPONSIBILITIES/TASKS:Answering inbound ...
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iSON Xperiences
25.05.2024
M-KOPA Team Coach
Randburg
... Service - Team Coach  The position of the Team Coach is to lead an inbound voice/messaging/email customer services team and to maintain quality of service delivered in conjunction with customer goals and objectives. The Team Coach is also expected to work within all teams of the Contact Centre ...
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iSON Xperiences
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