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20.08.2024
Customer Journey Specialist
Pretoria
Work Location: 180 Garsfontein Road, Ashlea Gardens, Pretoria Remote Working 2 days work-from-home in line with Company Policy (only applicable after probation is successfully passed) Job Purpose Develop and coordinate full funnel customer journeys strategies and manage the implementation thereof on ...
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hearX Group
20.08.2024
Audiologist
Pretoria
... Managers and Hearing Experts to improve customer satisfaction. Maintain customer support KPAs at all times to ensure a high ‘customer effort score’ by going above and beyond for customers. Gather customer feedback via post-call reviews and the Lexie Rewards program. Actively communicate with ...
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hearX Group
20.08.2024
Digital Marketing Specialist
Pretoria
... Manager Analyzing and reporting on campaign data Setting up and testing goals and conversion tracking On-page and off-page SEO Website performance optimization, through on-page optimization, keyword research, backlink building, optimizing page load time, ensuring page crawlability, and ...
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hearX Group
20.08.2024
Product Expert
Pretoria
... solutions. Offer our customers the best care by making appropriate call transfers, where the knowledge or skills of other team members are required. Ensure that the majority of Lexie users have gone through the onboarding process (where possible). Transfer/relay queries to the Lexie Expert, ...
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hearX Group
15.08.2024
Office Coordinator&Receptionist
Pretoria
... solutions for office operations Health&Safety 10% Ensure that workplace practices comply with the Occupational Health and Safety (OHS) Act 85 of 1993 and relevant regulations Implement and enforce safety protocols and procedures to maintain a safe working environment Conduct regular safety ...
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hearX Group
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