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Yesterday
Relationship Manager
Pretoria
... Managers in the Contact Centre to ensure customer satisfaction. Ensure other required documents, reports and email accounts are up to date and accurate. Positively adhere to all regulatory, policy and procedural requirements. Non-adherence will be subject to disciplinary process. This job ...
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hearX Group
Yesterday
General Manager
Pretoria
... Finance Ensure effective team communication and adherence to company policies Ensure completeness and accuracy of completed work product by commenting on and signing off on such work product Maintain strict management confidentiality in terms of knowledge of HR details and Executive decisions ...
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hearX Group
Yesterday
Quality Analyst
Pretoria
... communicate with other staff members to ensure best practice customer satisfaction Continuous Improvement (20%): Conduct frequent mock calls with agents Identify retraining requirements based on the results of the evaluations of the quality of voice calls, video calls, live chat, email and text ...
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hearX Group
Yesterday
Research Audiologist
Pretoria
... communicate user research findings. Prepare reports and relevant documentation required for regulatory submissions. Liaise with the relevant teams to turn user research findings into actionable insights. Planning, conducting and writing up claims studies. Documentation (25%): Assist the ...
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hearX Group
Yesterday
Senior Systems Administrator
Pretoria
... network protocols, cloud services, and security measures. The role requires a versatile individual capable of performing system and network administration, cloud access management, IT security, and end-user support. Responsible for automating tasks using scripting languages, managing both wired ...
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hearX Group
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